Updated: May 18
As modern technology allows video surveillance to become a better and better option, remote monitoring agents reveal themselves to be the go-to security solution.
There is an increased demand for security companies to shift to remote monitoring agents. But how do remote security solutions compare to a conventional surveillance system?
Knowing how to protect your business premises is the knowledge that everyone should have. Security is vital in this day and age where crime is prevalent and criminals are increasingly aggressive and violent.
Conventional surveillance systems still have a lot to offer, so how do remote guards compare to a traditional form of security? Being aware of the pros and cons of using a security agency with remote monitoring agents can help you decide what security solution is best for you.
The Pros of On-site Security
Onsite security guards are active deterrents to crime. The physical presence of a security guard is a proven way to deter criminals from committing a crime.
Visible protection from a security guard makes people feel more secure when they're on the premises.
Onsite security guards can address the safety issues directly because they are close to any arising problems. An onsite security guard guarantees that help is always nearby.
The Cons of On-site Security
Employing onsite security is expensive. A security guard, who is trained, must be appointed to monitor the security system on site. Security guards are needed throughout the day and night and usually cost thousands of dollars per month to employ.
Humans make mistakes, and an onsite security guard is likely to slip up sometime. Without the added benefit of a supervisor, security guards are prone to fall asleep, get distracted, and disregard security threats. Even mundane tasks such as bathroom breaks are factors that interfere with effective security coverage.
Security lacks precision with an onsite guard. A single guard watching surveillance footage for an entire property cannot survey the entire property at a single time. Humans don’t have the precision that modern technology has and cannot provide a 100% guarantee on coverage when there is a single guard.
There is also an increased liability with in-person security. If a security guard uses excessive force to deal with an intruder or is hurt themself, the company or individual who employs the guard is liable. In-person security guards increase insurance costs drastically for this very reason.
Additionally, selecting the right guard for onsite security is no easy task. Often candidates lack the skills to communicate and the specialization in the case of an emergency. These are all cons of onsite security.
The Pros of a Virtual Security Guard
There are more cons than pros to hiring in-person security guards. But remote monitoring agents offer more pros than cons when used in virtual security solutions.
One of the deciding factors for many people seeking security solutions is the cost factor. A regular security guard is an expensive investment that requires a lot of money for satisfactory coverage. Using remote agents with virtual security services significantly cuts down on the cost of hiring in-person security guards who are going to monitor surveillance footage on site.
In addition to being more cost-effective, remote monitoring agents are considered more reliable than in-person security guards. The footage is monitored by a team of remote attendants who are supervised, minimizing mistakes and increasing the effectiveness of your investment in security.
Remote agents can use smart cameras, which can be manipulated to provide detailed observations of the premises. In-person security guards cannot be at every part of the property. But with a virtual security solution, the entire premises can be surveilled and protected. Technology improves every year, and remote security incorporates those advances to provide a more comprehensive service.
The remote security staff is well paid and trained, which means they are more likely to monitor the camera footage consistently. They are motivated and supervised, leading to better security results.
There is 24/7 protection when monitoring agents are used for security purposes. This means there is security 100% of the time because a team of security staffers is constantly watching the premises. Security staff take regular breaks and change shifts to remain fresh and alert.
Surveillance systems can record and deter to a certain extent. But a remote monitoring agent can initiate a response to criminal activity by deploying deterrents like lights or booming announcements while calling the authorities to intervene in the situation.
The Cons of a Virtual Security System
There is an abundance of pros to utilizing a remote monitoring agent. But there are a few cons that need to be mentioned in order to make an informed decision to use virtual security options. Criminals are increasingly determined to commit crimes, and a physical security guard can be a deterrent. There is a lack of visible protection when no security guard is on site. However, when there are no guards onsite, there is no additional liability for the client when a security guard is injured.
Additionally, there is no onsite assistance when a crime does take place with virtual security. Despite this factor, which should be considered, remote monitoring agents respond to incidents much faster than conventional security solutions. If an incident does happen, the response is efficiently executed by first responders.
It is always essential to weigh up the pros and cons when deciding on a security solution. While there are several benefits to in-person and onsite security, the cons outweigh those benefits.
Using a remote security solution is more cost-effective and efficient. These solutions can provide real-time and live crime interventions when security concerns arise. Onsite and offsite solutions both hold their value. But with the way technology is advancing and criminals are becoming more violent and assertive, remote security solutions are much more favourable for providing comprehensive security solutions.
Swissguard is moving ahead of the times and delivering remote monitoring solutions to clients. There are many benefits to these remote systems that are not achievable with onsite guarding.